A tenant in San Antonio says she is preparing legal action after alleging that a sewage flood inside her apartment exposed residents to dangerous biohazards and that the property’s corporate owner failed to properly address the situation.
The tenant, who posts online as Gailina, shared a video on Instagram claiming the incident left her with severe health concerns and prompted weeks of personal research into housing and environmental safety laws.
“I almost died from a sewage flood in my own home,” Gailina said in the video. “Sewage is a Category 3 biohazard that even the regional manager admitted was deadly.”
Claims of Building-Wide Health Risk
In her post, Gailina said the incident was not isolated to her apartment but affected multiple units in the building.
“This wasn’t just my unit — this was a building-wide incident,” she said, adding that neighbors, including a toddler living next door, may still be exposed to lingering contamination.
She alleged that sewage contamination can leave behind biological residue even after flooding stops, potentially posing ongoing health risks.
“Sewage is a Category 3 biohazard, containing pathogens that can be fatal,” she wrote in the caption accompanying the video.
Allegations of Corporate Negligence
Gailina said she has spent more than 160 hours compiling documentation related to the incident, including what she described as a 56-page report detailing evidence and alleged statutory violations.
“This isn’t just about my home,” she wrote. “It’s about a systemic failure in how multi-billion dollar corporations manage the 51,000 units in their care.”
She claimed the corporation that owns the apartment complex has tens of thousands of rental units and hundreds of properties nationwide.
Gailina also said she believes the company attempted to conceal the seriousness of the incident.
“They know the science, but they also know that if the public knew the truth … their entire machine would collapse,” she said in the video.
Disability and Health Concerns
The tenant said she suffers from a disability that makes her more vulnerable to infections and reported experiencing respiratory distress after the flood.
“As someone with a disability, I cannot fight off bacteria like your average person,” she said.
According to Gailina, her doctor recommended air testing before the apartment could be considered safe. She alleges that a scheduled test was canceled after she requested access to raw data from the inspection.
Preparing for Legal Fight
Gailina said she is now raising money for legal expenses and plans to take the corporation to court.
“I’m not looking for a settlement,” she said. “I am looking to take them to court, set a precedent, educate the public and save millions of lives.”
As of now, the property management company referenced in the video has not publicly responded to the allegations.
